Terms of Use

Who We Are
Aurivault Nexus (“we,” “us,” or “our”) operates the website janeandrose.co.uk (the “Website”). We are committed to offering e-commerce products. This document describes the terms that apply to the use of our Website.

Acceptance of the Terms
By visiting and using our Website, you confirm that you agree to these Terms of Use. If you do not agree to these terms, please do not use the Website. We reserve the right to change these terms at any time. Continued use of the Website after such changes means that you accept the new terms.

User Obligations
You agree to:

provide accurate, current and complete information when creating an account or placing an order;
maintain the security of your account by protecting your password and preventing unauthorized access;
notify us promptly of any unauthorized use of your account or other security incidents;
assume responsibility for all activities that occur under your account.

Restrictions
You agree not to, and will not permit others to:

license, sell, rent, lease, transfer, assign, distribute, host, outsource or otherwise commercially make the Website available to any third party;
modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer the Website;
remove or alter proprietary notices (including copyright or trademark notices) of Jane and Rose or its affiliates, partners, suppliers or licensors.

Data We Collect
We may collect personal information when you:

create an account;
place an order;
sign up for our newsletter;
contact our customer service.

Types of data collected:

Personal data: name, email address, postal address and phone number.
Payment information: credit card details are processed securely through external payment providers.
Non personal data: browser type, device type, IP address, pages visited and time spent on the Website.

Return and Refund Policy
Not satisfied with your purchase? Please contact us within 14 days at service@janeandrose.co.uk to arrange a return or exchange. Products must be returned in their original condition and packaging.

Liability
Under no circumstances shall Jane and Rose be liable for direct, indirect, incidental, special or consequential damages resulting from your use of the Website or from products purchased through the Website.

Indemnification
You agree to indemnify Jane and Rose, its affiliates and employees from any claims, losses, liabilities, damages or expenses (including reasonable attorneys’ fees) arising from your use of the Website or violation of these terms.

Your Suggestions
Feedback, comments, ideas, improvements or suggestions (“Suggestions”) that you submit to Jane and Rose relating to the Website remain the exclusive property of Jane and Rose. Jane and Rose is free to use, copy, adapt, publish or share these Suggestions without obligation to acknowledge or compensate you.

Your Consent
We have updated our Terms of Use to provide full transparency about what data is collected and how it is used when you visit our Website. By using our Website, creating an account or making a purchase, you consent to our Terms of Use.

Cookies
We use cookies to improve the performance and functionality of our Website. These cookies are not strictly necessary, but without them certain functions, such as videos or automatic logins, may not work. Most web browsers can disable cookies. If you disable cookies, our Website may not function properly or at all. We never store personal information in cookies.

Changes to These Terms
We may update these Terms of Use from time to time. Changes will be posted on this page with an updated effective date. We recommend that you review these terms regularly to stay informed about your rights and obligations.